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Job Hunt: Debt Collectors
November 25, 2009 - 11:43 AM | by: Laura PrabuckiConsider this. U.S. consumer debt is two and a half * TRILLION * dollars, with the average family finding itself $8,000-$10,000 in credit card debt. So it should come as no surprise that debt collection is one industry that is thriving in today's economy.
Companies are looking for collection agents and managers to work in all areas of debt collection including healthcare, auto, utilities, banking and finance.
"What happens is accounts grow when the economy is bad and you have to hire more agents to collect on those accounts, but they're not getting the same rate of return so you're chasing fewer dollars, " says Adam Peterman, ACA International's government affairs director.
Even though agencies say it's tougher to collect on accounts now, they believe it should hopefully be easier as the economy rebounds so there's long term employment potential here.
Medium-size agencies we spoke to were looking for about 15 or so workers, while some larger companies are hiring hundreds.
Some though, are having a tough time finding qualified people.
"In the last year, we've found that even though unemployment is up we find it tougher to find people, tougher to find not only qualified people, but just people that you can train, says Mike Sigal with the California Business Bureau in Monrovia, California.
So what skills do you need to succeed in this industry? Debt collection agencies are basically looking for good salespeople. They need someone who can do business on the phone, has good people and computer skills, and sensitive to people's privacy.
Average pay starts out about $15 an hour, but if you excel in this field, you can also make commission.






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